Original topic:

💫Dear samsung Users...

(Topic created on: 11-27-2020 07:13 PM)
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t4techdroid
Active Level 8
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Galaxy M
I have been using M31 since March and after 4 _5 months the back panel which is glossy black plastic got scratched and many spots even though I had used a soft TPU case . I m feeling cheated .. Is it a manufacturing defect?? . Should I get warranty?.. Any one else facing it???
So cheap plastic is used in the back panel of M31 and M21 . Really never expected!!!!
I had taken great care of my phone even i hadn't dropped it .
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11 Comments
Anonymous
Not applicable
Galaxy M
allaways use hard rubber case or a case which handle impact....this is samsung not mi .. if dropp a little then easily can damage
t4techdroid
Active Level 8
Galaxy M
I had nt even dropped my phone . I think it's manufacturing defect ... I don't like mi phones 😒. but love one plus, samsung, Apple 🔥
mi phones have no value in usa n UK 😕 and the built quality i mean not best display and software
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Anonymous
Not applicable
Galaxy M
replaced it bro ... if it's not mechanical fault then it's free of cost in service center otherwise take charge but I think it's not high
ROHITKORPAL
Active Level 7
Galaxy M
it is not manufacturing defect it is becz of dust particles they get trapped in ur cover and when they rub against ur phone it will get faded this problem is not found in samsung only but even in mi or any other company's phone too its not manufacturing defect its becz of dust trapped in ur phone case u take which ever cover it will happen. u cant do anything.
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ROHITKORPAL
Active Level 7
Galaxy M
m31 is more durable it will not break so easily in just a single normal drop screen can get cracked a bit but the phone is solid
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t4techdroid
Active Level 8
Galaxy M
I even had a really device which is plastic back no scratches yet.
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ROHITKORPAL
Active Level 7
Galaxy M
its back is more glossy thats why it get easily faded
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t4techdroid
Active Level 8
Galaxy M
my realme device is glossy as glass but its is good . after 1 years no scratch no spots used with case and without case also but the premium look exist even now ....
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Furious
Active Level 7
Galaxy M
Not just plastic, metal back phones also get scratched.
If it is bothering you too much, just apply a skin on the back.