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11-26-2020 01:11 AM in
Galaxy M- Mark as New
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11-26-2020 01:27 AM in
Galaxy M- Mark as New
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11-26-2020 02:03 AM in
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11-26-2020 10:12 AM in
Galaxy MBut when it comes to 3G or 4G you will find that your data connection will work even when you are on a call.
But there's a catch if you are using a dual sim phone and you are using internet on 1st sim and you receive a call on second sim your first sim will stop working and you would no longer be connected to internet.
I am using Jio and I can use internet while on call.
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11-26-2020 08:38 AM in
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11-27-2020 10:26 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you and to resolve issue please follow below given steps:-
1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support