Charging & Restart issue.

[Samsung_oGvNI9O]

When charging, phone frequently restart/switch off. What can I do to fix this issue?

[vishallote1989]

Try resetting your device.

[Samsung_oGvNI9O]

how can I do this?

[Samsung_oGvNI9O]

Already I have try with reset, factory data reset..

[Ashraf144]

Delete recently apps installed

[Admín]

very sad

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support