Original topic:

Chargin issue

(Topic created on: 05-11-2021 12:21 AM)
109 Views
Jayp2799
Active Level 4
Options
Galaxy M
Don't know what's the problem but my samsung M31 is taking more time to charge even in fast charging....
It's taking almost 40-50 minutes for 10% of charge
19 Comments
Jayp2799
Active Level 4
Galaxy M
I'm using original charger....but what happens if i charge when phone's chaeging level is 78-80%?
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Galaxy M

It will charge slower than fast charging, it's a tips provided by Samsung official.

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Itsdebby
Expert Level 5
Galaxy M
Use Table fan or Ac while charging it will charge faster
I am doing the same
Jayp2799
Active Level 4
Galaxy M
I'll try
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Itsdebby
Expert Level 5
Galaxy M
Generally due to hot wheater it charges slowly
Also try using normal cable charging not fast to avoid heating
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Galaxy M

But this way battery will be damaged in the long run, phone always should be charged by their original charger provided by company.

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Itsdebby
Expert Level 5
Galaxy M
I am telling about mode of charging bro
Not changing changing cables
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Shaurya7
Active Level 6
Galaxy M
Try this steps -
1. Try to charge your device with different samsung charger and cable, your may be damaged so try to charge with other Samsung charger and cable.
2. Wipe cache partition.
3. If u have installed any app after which this issue is happening then uninstall it.
4. Factory reset your device.
5. If it's not fixing even on Factory reset then, take your device to service center the battery or charging dock of device may be damaged.
Mark this as solution if it works.
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Galaxy M
Try to clean you Charging slot with alcohol, if not available take a sof cloth out sanatizer on that and using tooth pic clean the slot.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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