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01-05-2025 10:45 PM in
Galaxy M1 Solution
Accepted Solutions

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01-05-2025 11:42 PM in
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01-05-2025 10:58 PM in
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01-05-2025 11:00 PM in
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01-05-2025 11:37 PM in
Galaxy MReactivate Knox
1. Go to *Settings* > *Biometrics and security* > *Knox*.
2. Tap *Reactivate Knox* and follow the prompts.
Reconfigure Secure Folder
1. Go to *Settings* > *Biometrics and security* > *Secure Folder*.
2. Tap *Start* and follow the prompts to set up Secure Folder again.
3. You might need to sign in with your Samsung account.
Additional Troubleshooting
1. *Update Software*: Ensure your device is running the latest software version.
2. *Clear Knox Data*: Go to *Settings* > *Biometrics and security* > *Knox* > *Clear Knox data*.
3. *Reset Secure Folder*: Go to *Settings* > *Biometrics and security* > *Secure Folder* > *Reset Secure Folder*.
If you're still experiencing issues, consider contacting Samsung support or visiting a Samsung service center for further assistance.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

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01-05-2025 11:42 PM in
Galaxy M
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01-05-2025 11:43 PM (Last edited 01-05-2025 11:44 PM ) in
Galaxy M
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01-05-2025 11:47 PM in
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01-05-2025 11:53 PM in
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01-06-2025 08:18 AM in
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