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Original topic:

Can't Access Secure Folder

(Topic created on: 01-31-2022 09:19 PM)
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TharakaSL
Beginner Level 2
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Galaxy M
I purchased a M22 recently.

1. Secure Folder was not there
2. Installed Play store Secure Folder is not working.

Please help on this.

1 Solution


Accepted Solutions
Solution
Galaxy M
Yes because its a One Ui device. Your M22 is a One Ui Core device. There is a difference bro. Sorry to say

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6 Comments
Galaxy M
Hi Tharaka,

The Galaxy M22 is a One Ui Core device. As a result, it doesn't come with Samsung Knox (Samsung's award winning security platform)

Because of this , the secure folder will not work on your phone.

Go to settings and search for secure folder. If its present, it should show up on the search. As far as I'm aware, your phone doesn't support it.

So sorry to disappoint you. 😞

If my comment helped you in any way, please consider hitting the 3 dot menu and accepting my answer as a solution.

Thanks 😊😊
TharakaSL
Beginner Level 2
Galaxy M
But in the previous phone of mine A30s had this facility.
Solution
Galaxy M
Yes because its a One Ui device. Your M22 is a One Ui Core device. There is a difference bro. Sorry to say
TharakaSL
Beginner Level 2
Galaxy M
Now only I realised. Thanks for your feedback. Any do you have any idea about from UI 4 update, will this be change?
Galaxy M
No bro , no update will bring this festure to ur phone. Sorry
nirokp
Beginner Level 3
Galaxy M
Let me know how to use secure folder
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