Camera problem in Samsung m21

[Mansi4]

Hi,

I bought M21 last week and from day 1 the photos taken from my primary camera are blurry. The photos taken from wide angle shots are fine.  Please help. My software is up to date.

Mansi

[Sarvesh01]

I too hav the model and i don hav any such issues. plz reset ur cam app and try.

[yodaAbhi12]

just resetting the camera app may help that

[Jasmeet17]

clear cache in camera app settings

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data)

2. Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

3. Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[agor]

this is not working, kindly provide with assured solutions.

[agor]

facing same issue , pathetic camera.. now the service centre is asking to replace camera.
servicing just within a month ? I am not much sure how long its gonna last.

[IndhuAravind]

I'm facing the same issue for past one month. The issue is not fixed in latest update also.

[Mohitgarg28]

m also facing the same problem

[santosh32620]

hi sir.

my m21 is last software update running but one problem my secondary camera is lag not propre click the best photo ......this problem is facing me in latest update please solve this issue