Original topic:

Camera light sensor is using about 10% of battery

(Topic created on: 07-21-2020 09:13 PM)
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Dineshsagar
Active Level 5
Options
Galaxy M
Hi All,
My m21's Camera Camera light sensor eats about 10% of battery. I have turned off adaptive brightness, still it is running in background and eats battery. Any solutions?

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21 Comments
Dineshsagar
Active Level 5
Galaxy M
what's battery life all of you are getting. My phone lasted SOT 7hrs 20 mins without games, is that good? or any defect?
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

 

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with Video or Screen-shots(as provided above). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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