Original topic:

Camera issue

(Topic created on: 03-23-2021 09:13 PM)
82 Views
safeerrayan
Active Level 1
Options
Galaxy M
I recently updated my M51 to android 11 one ui core 3.1. But camera got worse after update. HDR is not working at all. Pictures taken in bright or low light conditions come out very dark. Please fix this bug ASAP by providing the quick patch update. This is a serious issue #m51
11 Comments
Ehsank
Expert Level 5
Galaxy M
yes all are facing this issue You can send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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