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02-12-2020 02:29 PM in
Galaxy MWhen I opened the camera app on my Samsung m30 it's crashing and device is getting hang and I can't take any pictures can anyone help me to solve this problem pls.....
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02-12-2020 02:52 PM in
Galaxy Mif already done and no result
2 reset settings (not of camera whole phone settings reset)
3 if both done no result factory data reset
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02-12-2020 09:37 PM in
Galaxy M- Mark as New
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02-14-2020 09:27 AM in
Galaxy MHi there,
Please perform the following steps to resolve the issue:
1- Camera > Settings of camera > Reset of camera settings.
2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.
3- Stop the background running app (Tap on the left soft key and close all the running apps).
4- Check for the latest patch update(Settings > Software Update > Download updates manually).
For further assistance, register your concern in Samsung members app (Open Samsung members app > click on “+“icon > send feedback > Error report/ Ask Questions).
Regards,
Team Samsung Members