Active Level 1

Hi Team,

 

What is this camera test app in Samsung M30.  When this app running camera doesn't work.

 

One we force stop then camera works.

 

And there is no option to disable this app.

Screenshot_20200120-203526_Settings.jpg

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Active Level 8
I don't understand what you mean
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Active Level 1

Well in my Samsung M30 i have "Camera" App and "Camera Test" App.

 

The behavior i am seeing when i am start camera app and turn on front camera then this camera test app become active and normal camera app doe not respond and gives message that 2 camera app can not run same time.

 

When i force stop camera test app then normal camera app runs fine.

 

This started after i have received the latest update 2-3 weeks back.

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Expert Level 5
it's may be....if you go help section of Samsung members app...then click interactive check..then if you want to test your device camera is ok or not from there.....this is the software for it....
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Hi there,

 

In order to examine the issues occurring in your device, kindly send us the error log files using Samsung member application by following below mentioned path-

Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Regards,

Team Samsung Members

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