Resolved! Solved

Original topic:

Call recording issue

(Topic created on: 07-17-2020 11:35 AM)
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Samsung_lByp6fU
Active Level 1
Options
Galaxy M
Even after enabling auto call recording,  calls are not getting recorded in M21 phone.Please fix ASAP.

1 Solution


Accepted Solutions
Solution
Galaxy M
Check if you are using wifi calling, then it won't work
or
if you are using true caller then move back to default samsung dialer and try again

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18 Comments
Solution
Galaxy M
Check if you are using wifi calling, then it won't work
or
if you are using true caller then move back to default samsung dialer and try again
Anonymous
Not applicable
Galaxy M
but problem is that ,,,, galaxy m21 not enlisted by jio as well as airtel for wifi calling features...i think he opened wifi calling toggle that's why he can't performing call recording 👻
rathinihit
Active Level 1
Galaxy M
Why this is causing issue... it should record even though wifi calling enabled....?
0 Likes
SChitti
Beginner Level 3
Galaxy M

YES, it worked with wifi calling feature OFF for my S10.

But, why? calls should continue recording even with wifi calling feature.

0 Likes
Galaxy M
I am not using true caller but yes I will check wifi calling option once. Thanks for your response
Galaxy M
Thank you , it worked after disabling wifi calling option.
Galaxy M
done.
Anonymous
Not applicable
Galaxy M
accept our solution
guddu41
Beginner Level 2
Galaxy M
Even after enabling auto call recording,  calls are not getting recorded in A6 plus phone.Please fix ASAP
0 Likes