Original topic:

Call History gets lost after few days

(Topic created on: 01-25-2021 08:52 AM)
179 Views
pawanpatel
Active Level 2
Options
Galaxy M
Hello, 

I own a Samsung M31 device. I want to know why after few days the old call logs are deleted by themselves?

Call history records are important to be maintained in my work. Any solution please?

Thanks!
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6 Comments
Kawsar4s
Active Level 10
Galaxy M
Go to call setting then check custom setting (Such as Call log deleting after 30 days, or other)
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pawanpatel
Active Level 2
Galaxy M
Can't find any such option
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Kawsar4s
Active Level 10
Galaxy M
Post a screenshot of your settings
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pawanpatel
Active Level 2
Galaxy M
see

Screenshot_20210125-092142_Call settings.jpg

Screenshot_20210125-092146_Call settings.jpg

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Kawsar4s
Active Level 10
Galaxy M
Sorry messege deleted option
see screenshot

Screenshot_20210125-101239_Messages.jpg

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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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