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12-19-2020 10:55 AM (Last edited 12-19-2020 11:46 AM ) in
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12-19-2020 11:24 AM in
Galaxy MIt is not supported in UHD. When it is on quality will switch back to lower.
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12-19-2020 11:33 AM in
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09-01-2021 02:37 PM in
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12-22-2020 03:51 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-
1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).
2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support