Original topic:

Brightness issue post oneui update, brightness is too high while its low in bar

(Topic created on: 05-24-2020 12:08 AM)
366 Views
YogeshKalani
Beginner Level 2
Options
Galaxy M
Becuase the update on one ui 1 android pie , the brightness is a little to bright for the dark room environment. ( If samsung could do something about it, it would be really helpful.). Even brightness selected at lowest, it's very brighter and problem for eyes

2 Comments
Anonymous
Not applicable
Galaxy M
mine is just your opposite...display dim like performance
0 Likes
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve this issue kindly follow the given below steps:

1) adapative brightness - Setting>display>adapative brightness>enable it(do acordingly)
2) dark mode (if available)-setting>display>dark mode>enable it (do accordingly)

3)  Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes