D_Akash
Active Level 1
Options
Galaxy M
My galaxy M21's  camera gone completely blurry since I installed 1 march 2021 update.
I tried clearing cache, app data but it's still not working. Plz help me with this. 
I'm herewith attaching the photo taken with my phone. In 3:4 (48MP) ratio.

image


10 Comments
Haridev18
Active Level 7
Options
Galaxy M
Focus it properly...clean the lens properly!!
0 Likes
GalaxyM51user
Active Level 7
Options
Galaxy M
Wipe camera lens with cotton cloth.
Tap to focus and wait for sometimes. If still it is not focusing that could be because you are very close to the object. Kindly maintains atleast 10 cm distance to focus well.
0 Likes
D_Akash
Active Level 1
Options
Galaxy M
Bro I have done everything it's not working, it's been a month I'm trying to get the camera focus back.
0 Likes
Furyplayz
Active Level 2
Options
Galaxy M
If ur in portrait mode then change it to picture
0 Likes
Lekshmanan
Active Level 7
Options
Galaxy M
Are U Installed A Latest Software Update ?
0 Likes
D_Akash
Active Level 1
Options
Galaxy M
Yes I have installed latest software version, but it's still not working
0 Likes
lucifer638r
Active Level 5
Options
Galaxy M
Same problem , for me before android 11 update
0 Likes
cs-member13
Expert Level 1
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Swats76
Beginner Level 2
Options
Galaxy M
Was there resolution? I am facing same issue.... Camera works fine in 0.5x but it's blur in regular
0 Likes