Black screen

[Gopal7031]

Guys i don't knw how many of u r facing the problem of sudden black screen when i m playing games, i didn't get is it a bug of game or my device . Just comment below if u guys knw 

[Ehsank]

check is there any update for Android system web view in playstore?
if available then update it

[Gopal7031]

there is no update..

[Ehsank · Accepted solution]

so you can do one thing
go to settings >apps>search Android system web view click on it and on top right corne there is 3 dot click and uninstall update then observe same issue occurs or what

[Gopal7031]

ok thnx

[Ehsank]

and if this will solve your issue then you can accept as solution by CLICKING on 3DOT at my comment

[śãmîřá]

I request you to keep your device in safe Mode for 10-15 minutes and then verify the issue.

[śãmîřá]

if I give you the right information then you can accept as a solution by click 3dot at my first comment

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[hallowissoot]

i tried doing these going into safe mode, uninstalling android system web view and restarting my device nothing happens. i think my phone is broken. it was fine until yesterday sudden black screens playing games..what should i do?