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Active Level 2
Guys i don't knw how many of u r facing the problem of sudden black screen when i m playing games, i didn't get is it a bug of game or my device . Just comment below if u guys knw 
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so you can do one thing
go to settings >apps>search Android system web view click on it and on top right corne there is 3 dot click and uninstall update then observe same issue occurs or what

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8 Comments
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Expert Level 5
check is there any update for Android system web view in playstore?
if available then update it
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Active Level 2
there is no update..
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so you can do one thing
go to settings >apps>search Android system web view click on it and on top right corne there is 3 dot click and uninstall update then observe same issue occurs or what

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Active Level 2
ok thnx
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and if this will solve your issue then you can accept as solution by CLICKING on 3DOT at my comment
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Active Level 5
I request you to keep your device in safe Mode for 10-15 minutes and then verify the issue.
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if I give you the right information then you can accept as a solution by click 3dot at my first comment
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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