Original topic:

Black photos while capturing M21

(Topic created on: 09-04-2020 10:34 AM)
180 Views
cerlac
Active Level 3
Options
Galaxy M
While I capturing photos sometimes photos get black with watermark could anyone please tell me the reason and I don't use any other third party application for clicking photos only Samsung inbuilt camera I am using and please tell me what causes the photos to appear black but not every time but sometimes.

image


29 Comments
cerlac
Active Level 3
Galaxy M
but why
0 Likes
AnshuAnand
Active Level 2
Galaxy M
Might be a bug in the software. Can be fixed via update.
0 Likes
cerlac
Active Level 3
Galaxy M
okay will wait this is my new phone just 5 days old
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AnshuAnand
Active Level 2
Galaxy M
this is a minor issue and I am not concerned about. The main issue I am facing is Network connectivity. Too many call drops and even having connectivity issues while official meetings using wifi.
0 Likes
cerlac
Active Level 3
Galaxy M
Are you too facing these kinds of issues like black pictures while capturing?
0 Likes
AnshuAnand
Active Level 2
Galaxy M
yes and it goes with resetting to default settings for some time
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cerlac
Active Level 3
Galaxy M
is your phone is new ?
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AnshuAnand
Active Level 2
Galaxy M
bought around 15 days back
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Samsung_jSIyAJN
Beginner Level 2
Galaxy M

After updating the Software on Aug 1 week .The same issue i also facing ..When capturing photos Only Black picture i can see it in Gallery..

Any solutions to solve this issue .

0 Likes
vidzstylik
Beginner Level 2
Galaxy M
I'm facing the same issue, whenever capturing any photo after some times gap, the first capture becomes black, even there is a minor line of pixel in some photos appears uneven. solve it asap. its very dissappoing. Give us the solution!
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