Original topic:

Battery problem

(Topic created on: 05-27-2020 04:12 PM)
143 Views
KhalidMir
Active Level 1
Options
Galaxy M
My Samsung Galaxy M40 from past week does not charge more than 85% and once it reaches there,  it decreases instead. I'm very disappointed.
4 Comments
DöRäEMöN
Active Level 10
Galaxy M
🤪🤪🤤🤤📵📵🤢🤢🤮🤮🤑🤑🤪🤪😜😜🐸🐸🐡🐡🕷🐞🦐🦞🦀
solution of your problem
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computer14
Active Level 7
Galaxy M
yes same happening for me also from past few days
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check connectivity
Please check whether the charger cable and adapter is fixed well. Remove charging cable and reconnect with mobile phone properly.

 

2. Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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KhalidMir
Active Level 1
Galaxy M
Tumse na hopayega.. tum rehen do
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