Original topic:

Battery % problem

(Topic created on: 11-11-2024 08:32 AM)
172 Views
somanath_sahu
Active Level 8
Options
Galaxy M
When i unpug my charger it's 96% , after sometimes it's 98% 

image


How ?
6 Comments
SRIKANTA888
Active Level 4
Galaxy M
Battery issue. Please visit 🙏 Samsung nearest service center.
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Jayuraa
Active Level 6
Galaxy M
Keep battery protection Off
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RAJESH1084
Active Level 8
Galaxy M
Maybe software issue . Kindly switch off and on . If this not worked. Then visit service centre
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Wodehouse
Active Level 10
Galaxy M
Disable Adaptive battery. That should fix it. Hope this helps.
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AJAB_MORIA
Expert Level 5
Galaxy M
Reset all settings and restart the phone.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that it can happen due to glitch. However, kindly perform the following steps to resolve your issue.

● Clear app cache through Device care:
→ Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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