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Beginner Level 2
Having such a big battery 6000mAh, the phone is not able to give output of 8 hrs.....
Major issue in this phone......
This is not expected  from Samsung 
7 Comments
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Active Level 5
Have you updated your device recently? If due to this then Reset your device and disable google app.
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Beginner Level 2
I have done this but not any difference.... please help...
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Active Level 4
Sometimes it takes some time for the battery to recalibrate itself after a major software update. Discharge the phone to 0% and then charge it till 100%. After some recharge cycles the battery is expected to calibrate.
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Active Level 10
Drain to zero switch off and charge fully to update the cycle. Try switch off internet at night.
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Active Level 5
If not solve, have warrenty then go to service center. It will solved.
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Active Level 10
Try if not solved go to service center
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device battery drain issue: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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