Original topic:

Battery issue

(Topic created on: 11-22-2020 01:59 AM)
131 Views
Anamikagupta
Beginner Level 2
Options
Galaxy M

My samsung m31 is just 2 days old...but its battery performance is very bad...even its performance is worst than 4000 mah battery....

I want to cry...you guys cheated...

I bought this smartphone only because of its big battery....

Please reply

0 Likes
8 Comments
DebajyotiM31
Active Level 7
Galaxy M
No it is after one ui 2.5 update and the charging time is even increased ..You will get poor network connectivity and lags in slow motion ...It was the worst update...I think our issues will be resloved in the next update do not worry ...It gave me the best battery experience..welcome to m31 family
0 Likes
Itsdebby
Expert Level 5
Galaxy M
wait for 2-3 days it will adjust automatically
make sure you have uninstalled all useless apps
als put apps on sleep when you dont use them
0 Likes
arunnechlani
Expert Level 1
Galaxy M
0 Likes
Ehsank
Expert Level 5
Galaxy M
do some settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

1. Connection>more connections settings> disable nearby device settings.

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6.  Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will  shared data to show recommendation and suggestion which also cause battery drain

7.  Go to settings > account and backup> account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"

8. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)


9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Google >click on 3dot at right top corner>usage and diagnostics >off this option.
Itsdebby
Expert Level 5
Galaxy M

isko bookmark kaise krte h ye reply ko

Ehsank
Expert Level 5
Galaxy M
is post ko karna hai?
Ehsank
Expert Level 5
Galaxy M
agar is post ko karna hai to is per click karo, image attached

Screenshot_20201122-093706_Samsung Members_63713.jpg

Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes