Original topic:

Battery draining out instantly.

(Topic created on: 05-06-2021 07:56 PM)
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aniketsingh14
Active Level 2
Options
Galaxy M
The battery of Samsung galaxy M31 is instantly so can anyone suggest me how to fix that problem
10 Comments
R_k_
Active Level 1
Galaxy M
Try optimizing the device and clear cache of frequently used apps.
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aniketsingh14
Active Level 2
Galaxy M
so how could I clear cache devices and from where dr?
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R_k_
Active Level 1
Galaxy M
App info -》storage -》clear cache
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AGalaxyuser
Expert Level 4
Galaxy M
You can calibrate your device's battery by performing some simple steps-
1. Turn off fast charging from device care
2. Discharge your device completely 0% and charge again 100% with slow charging speed.
3. Perform a wipe cache partition by going to recovery mode.
It will fix the battery draining issue along with slow charging problems facing other users. It'll definitely help you.
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aniketsingh14
Active Level 2
Galaxy M
R_k_ also said the same thing
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AGalaxyuser
Expert Level 4
Galaxy M
Follow these steps carefully
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Itsdebby
Expert Level 5
Galaxy M
I did these steps and i am seeing little rise in backup
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Galaxy M

Check this video.

https://youtu.be/C0hyK9B0yN0

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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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