Original topic:

Battery drainage issue

(Topic created on: 07-11-2021 12:06 AM)
228 Views
Ab1196
Active Level 10
Options
Galaxy M
I bought it as new device which had stock version as Android 10 before that it felt somewhat good battery backup but after updating to Android11 & June patch simultaneously the battery backup seems poor it hardly sustains a day so what samsung promises looks like false claim.
3 Comments
Iamkaushik
Active Level 4
Galaxy M
You can try resetting the phone that will help
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Ab1196
Active Level 10
Galaxy M
Reset a new device
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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