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Original topic:

Battery drain issue in samsung galaxy m35

(Topic created on: 09-29-2024 07:14 PM)
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Wondervicky
Active Level 3
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Galaxy M
Battery is draining too fast I don't know why please help with the issue for 1hour it drains 10% of charge foe normal usage
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13 Comments
Abpal
Active Level 10
Galaxy M
No tips! Just enjoy your phone in your way 😂. You already have good battery life even on 5g.
Wondervicky
Active Level 3
Galaxy M
Is it really an good battery life I thought it was bad sorry.
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Wondervicky
Active Level 3
Galaxy M
Thanks for saying ❤🔥🔥🔥🔥
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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