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10-03-2020 11:38 PM (Last edited 10-04-2020 12:15 AM ) in
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10-04-2020 11:43 AM in
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10-04-2020 12:06 PM in
Galaxy MAlso please note that M series is not sold globally but A series is.
They launch M series models too quickly just following Chinese brands.
So I am sure there will less focus on software updates for M-series.
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10-05-2020 10:22 PM in
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10-06-2020 11:31 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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10-08-2020 01:20 PM in
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10-30-2020 02:57 PM in
Galaxy MAlmost every M51 user is facing this issue. We are unable to connect to Wi-Fi from M51. Two of my friends who bought this weekest monster M51 are also facing the same issue.
Three of us have replaced the M51 but still stuck at the same issue.
Also, contacted Samsung technicians, they took control of the phone through remote login and even they are unable to fix it.
To the surprise, Samsung is not even acknowledging this issue. Tried getting intouch with them through their official handles FB, Insta, Twitter but all in vain.
Now, I'm in touch with the known YouTuber, he's testing the phone & if he also verifies the issue, he'll highlight this issue on his next video :)
Only then Samsung will wake up.
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03-08-2021 04:27 AM in
Galaxy MDid you ever find a solution to the WiFi connection issues? Got my m51 a few days ago and the WiFi connection issues are just terrible.
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05-01-2021 05:01 PM in
Galaxy MIssue is still here... M51 can't connect to Wi-Fi...
Reseting router
Replacing router
Factory reset
Replacing M51 with new M51
Nothing works here.
Now as a solution, I have bought 10000 rupees Mi phone which easily connects with Wi-Fi. I have kept M51 as secondary phone which I use for clicking photographs.
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11-25-2020 10:04 PM in
Galaxy MHoping for Samsung to give a patch updated for this problem.
I also suggest my friend not to buy this device. because WiFi and Bluetooth are the key factor now a days. still Samsung didn't got it.
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11-30-2020 01:32 AM in
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