Back button auto pressed

[Johnnyboy]

Hi  I have Galaxy m51.. sometimes back button is automatically getting pressed.. like Gost press.. I rebooted once it was okay for a while and again it is happening today.. 

I tried all suggestions online but issue persist.. 

[Techilicious]

factory reset it , try clearing cache of all apps , optimise device in device care

[Abpal]

Increase touch sensitivity

[pradeepky]

Hi mate,
please try these methods to resolve the issue:

1. Please reboot your phone into safe mode and check if problem persists or not, because it might be problem of Malware or bug in any third-party party
app.

2. If you are using a screen protection, then ensure that protection glass is not faulty.

3. If problem still persists, visit your nearest service centre as your phone needs physical inspection..


If you find this helpful, please accept it as a solution...
Thank you

[Ehsank]

check in safemode if in safemode same issue persist then better to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

[Ehsank]

Meanwhile send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

[Alphonsokurukuchu]

if it's under warranty just get it to service center and get the screen replaced if possible

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[padampun]

some back button is automaticaly working samsung j7 max (on max) please fix or am going other brand