Original topic:

Auto rotating not working properly

(Topic created on: 11-24-2022 11:34 AM)
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salman8828
Beginner Level 3
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Galaxy M
Having auto rotation issue after 5.0 update 
Like I have to rotate manually watching youtube mx player but, samsung own app work fine .
Is this app fault or device not working properly 

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2 Comments
startekselva
Active Level 4
Galaxy M
Clear user date and cache in mx player and one more thing lot of apps are not optimised for Android 13 so kindly wait
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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