Auto restart

[Yadukrishnanv]

My m31s keeps auto restarting. I have disabled auto restart in device care. Any solution?

[OptimusPrime108]

No.
Plug in your charger to your phone. . Then turn off your phone. Let it display the charging %. Press and hold both power and volume down simultaneously until the Samsung logo comes up. Then release. From there choose wipe cache using the volume buttons for navigation and power key for selection. Don't worry, it will not delete anything.

[Anonymous]

It won't work with charger. You will have to use a pc/laptop or type c headphone

[OptimusPrime108]

Are you sure? I did this today morning only and it worked. 🤔
OK. Now I can't even remember if I connected to laptop. Sorry, my bad. 🙏😅

[Anonymous]

Nope. it won't work I've tried it😅

[OptimusPrime108]

Thanks for correcting me. 😊

[venu12d2]

I tried this but it won't start with Samsung..please help me .. I am facing this restart issue since 10 days. I am not able to use my mobile. Can't go to service center due to this lock down

[venu12d2]

Done all possibilities like. Safe mode and factory reset. Still same issue

[OptimusPrime108]

If you have followed all the steps mentioned here, then it may be a problem with your motherboard.

[venu12d2]

Next steps please

[OptimusPrime108]

choose wipe cache using the volume buttons for navigation and power key for selection.