Auto restart

[jerry04]

My galaxy m31 restarts automatically at least 3 times a day. What can I do ?

[Mezhi]

May be u have turned on the auto restart.
Go to device care click the arrow marked button scroll down and turn off the auto restart.

[jerry04]

It's already off

[Mezhi]

May be u have installed a third-party app.(malware)

[VinPb]

facing the same problem in my m 31

[Jram27]

Facing same probelm bro.....but samsung did not make any concentration in this....for resolving this issue you have change the motherboard....said by authorised service center

[Jram27]

Were you took any steps to solve this problem...?

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support