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Original topic:

Auto restart

(Topic created on: 04-19-2020 12:47 PM)
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Badar01
Active Level 2
Options
Galaxy M
My Galaxy M20 sometimes automatically gets restarted while in use. After updating to Android 10 it's doing like that. Can anyone help me in fixing this?
9 Comments
Galaxy M
do you download things from chrome
Badar01
Active Level 2
Galaxy M
yes
0 Likes
Galaxy M
does your device battery drain fastly
Badar01
Active Level 2
Galaxy M
no
0 Likes
Galaxy M
if all this happens then viruses may be present scan it once
RAHUL789
Active Level 3
Galaxy M
there is some problem with your battery. Get it replaced
Solution
iamrohitkm
Expert Level 5
Galaxy M
Yup probably there might be some issue with your battery. Before try factory reset once.
Check this for your reference https://www.samsung.com/in/support/galaxy-battery/about-battery/
iamrohitkm
Expert Level 5
Galaxy M
saikodali
Active Level 7
Galaxy M
I too faced the same problem on my m30, it is due to some apps installed on ur phone, i recommend a factory reset to ur device, the problem stopped when I did it