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Original topic:

Auto restart or freeze continuously

(Topic created on: 10-04-2021 09:49 AM)
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jhon-wick
Active Level 3
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Galaxy M
Hello everyone  ,
Is any solution for stopping my galaxy m31 auto restart or freezing issue? This is very bad thing for my smartphone because it's restart in working time it's very difficult to attend my online classes 
And other informatant thing . 
I can't afford motherbord replacement so please help if any solution possible.....😔
I never buy samsung smartphone in future......
Because samsung is nothing response on the constumer problem....!



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Galaxy M
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18 Comments
SrajTech
Expert Level 5
Galaxy M
Hey, I had a talk with Samsung service center engineer, he told me that it is power ic problem, either a software flash at service center or replacement of motherboard will help, he told me if device is out of warranty and you don't want to get the motherboard replacement, then go to a known mobile repair engineer, he will repair the power ic and phone will work properly
He told me that now company is also having problem because the issue has occurred in huge amounts and they are not able to provide free replacement because cost of motherboard is high, its loss of Samsung from all angles
Now you just raise this matter on twitter and comment on tweets of utsav techie and others who have tweeted regarding this
The issue has been highlighted by youtubers and media groups so Samsung might give some solutions now
Just wait and raise
SrajTech
Expert Level 5
Galaxy M
Many have similar case😔
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jitesh03
Active Level 3
Galaxy M

We case on samsung and cancel their liscence.

t.me/samsungautorestart

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Galaxy M
Hey! My Samsung Galaxy M30 had been functioning smoothly since September, 2019 when i had purchased it. It never faced any issues like freeze/hang or automatic Restrarting. It FUNCTIONED PERFECTLY WELL! But, it suddenly started giving me trouble on 2nd October, 2021 within 20 hours of me having downloaded & installed the updated Samsung software version September 1 on 1st October, 2021. First of all, my camera app started malfunctioning & my phone would hang & freeze whenever I would open camera app & access its features like clicking/viewing fotos. Still, phone was functioning. But, then suddenly problem became more serious after 7 pm on 2nd October. My Samsung Galaxy M30 would automatically RESTART & then hang/freeze. It was all frustrating as I couldn't access its features. For example, Phone calls that I made would hang/freeze after a few seconds. Then, I tried all tricks suggested by Samsung members in this forum like PRESSING DOWNVOLUME & POWER BUTTONS, etc. All that I would get was annoying experience. Then, I contacted Samsung customer care executive who advised me to use "SAFE MODES" for "ENTRY" into & "EXIT" from Samsung device. I tried it. It did open my phone, but freeze/hang problem couldn't be resolved. However, my problem got resolved with a little bit of PATIENCE, PERSEVERANCE, APPLICATION of MIND, & of course a bit of Luck 🙂! Now, my Phone is functioning perfectly 🥰 well. It has no freeze/hang SWING MOODS 🤗! I feel like I'm on cloud 9 & my Samsung Galaxy M30 my THE BEST COMPANION 🤗 🖤 🤗!
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Galaxy M
Hi! Keep patience! Samsung Galaxy Android devices are really great & the BEST. Technical problems crop up routinely/occasionally due to incompatibility of various apps downloaded by users & Samsung software updates. In case of my Samsung Galaxy M30, I had ensured great functioning by disallowing all permissions to all non-samsung Galaxy apps on my phone. I would allow these permissions only "as on NEED-BASIS". I would immediately disallow these permissions after having used any non-samsung Galaxy apps. So, disallow all permissions to all non-samsung Galaxy apps except "as on need-basis" if you wish your Samsung android to function smoothly 😉!
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Galaxy M
Hi! I reported FREEZING/HANGING, AUTOMATIC RESTARTING errors to Samsung. Also, I tried following steps that resolved completely the problems of AUTO-RESTRATING, FREEZING & HANGING faced by my Samsung Galaxy M30 device:
1. First, click on "Settings" app on your Android device/phone.
3. Then, click on "DEVELOPERS options " & enable/"ON" it.
4. Then, you will see many options under "Developers options ". Click on "Build" option 7 times. After that you will see many more options.
5. Now, Enable "OEM unlocking" (Allow the bootloader to be unlocked) option given there. Also, click on "Logger buffer sizes" & select "1M" per log buffer size.
Try these 5 steps. May be your problem shall be resolved 😊 happily as was mine!!! But, don't forget to turn off 'bootloader' feature & 'Developers option' after your problem is resolved. Screenshot_20211004-115356_Settings_41621.jpgScreenshot_20211004-115416_Settings_41623.jpgScreenshot_20211004-115347_Settings_41619.jpgScreenshot_20211004-115527_Settings_41625.jpg
Galaxy M
As a matter of fact, Samsung Galaxy M30 is a 🏆 wonderful device. In fact, it's a MINI-LAPTOP. You don't need to carry a regular laptop with you if you possess this amazing 📱! To be precise, it's one of the best 👌 PALM-TOPS around in market.
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,   
Samsung Customer Support 

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jhon-wick
Active Level 3
Galaxy M
Sir I send error report more than 50 times but nothing happen my device is till today facing this problem since August..why you are not doing anything to solve this problem..
This is not for my device there are many devices face this problem and complained but nothing happen...😭😭😭
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