Original topic:

Auto brightness is not working properly on M10, anyone having same issues ?

(Topic created on: 06-26-2019 08:59 AM)
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Shailesh171
Beginner Level 4
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Galaxy M
Just received  mobile yesterday after few hours I noticed  that sometimes brightness doesn't change automatically.  Stay lower even in outside light sometimes stay bright in low light environment,  yes I have turn on  auto brightness 

After having live chat with Samsung support,  I have reset settings,  reset app preferences but problem remain 

I believe I got defective set , Samsung 🤬😡😡
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1 Comment
profficial001
Active Level 9
Galaxy M
M20 has virtual light sensor and not ambient light sensor...virtual light sensor works on the fact that it captures a pic from ur front cam everytime u unlock ur screen and whenever reqd whereas ambient light sensor is a real sensor which will be on when the screen is on...so accuracy is more in ambient light sensor than virtual light sensor!!

If this answers your query pls click on this comment and click on accept solution..
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