Original topic:

Auto Freezing and Restart

(Topic created on: 10-11-2021 05:06 PM)
314 Views
Elnino10
Beginner Level 2
Options
Galaxy M
Do anyone  know any idea how to fix it?
6 Comments
Galaxy M
Many users reported about this issue here.
For some users, it got fixed after factory reset.
For some users, after Flashing new firmware.
For some users it fixed after changing motherboard.
For some users it was fixed after next software update.
For some users, it is not fixed even after following the above tips.
But noone knows the exact solution for this issue.
Lekshmanan
Expert Level 4
Galaxy M
If Frequently Restarts ,
Need Replacement Of Motherboard.
Devil6666
Active Level 7
Galaxy M
Backup your data as soon as possible to a computer/sd card, your phone will be dead after a few days.
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Abpal
Active Level 10
Galaxy M
Clear cache and data of one ui home and use other launcher.
Galaxy M
Update latest firmware using smart switch pc
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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