Original topic:

Apps not working

(Topic created on: 05-23-2020 02:19 PM)
145 Views
DKpatrix
Active Level 1
Options
Galaxy M
I have moved some apps apps to SD card. Sometimes it's not showing or working properly. Especially when my phone restarts. Those apps are unavailable since one week. Please tell me a solution.

image

See those apps
3 Comments
Mirens
Active Level 6
Galaxy M
maybe your sd card have a problem and you need to format it, but backup your data first
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Ashwin98
Active Level 8
Galaxy M
Hi , in Developers options under Apps session Enable Force Allow apps on External , then you can work with the app without any disturbances.

Note: It is necessary to re Enable some settings in Developers options, since after phone restarts some settings will be back to default.

I think this may help you...
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and you may need to try clearing the app cache and data within your Settings to resolve this issue:

 

>>>Launch your settings>apps>crashing app>storage>touch clear cache &clear data.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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