Original topic:

Anyone facing clipboard issue in M51 after update?

(Topic created on: 05-22-2022 04:21 PM)
188 Views
Alphonsokurukuchu
Expert Level 2
Options
Galaxy M
I updated to One UI 4.1 and it's working great. But I seem to have one issue, I'm not able to use clipboard when using gboard but I can when using Samsung keyboard. Anyone else have this issue? has anyone found a fix?
11 Comments
Anonymous
Not applicable
Galaxy M
I think, after update, the clipboard is only accessible using Samsung keyboard. Isn't there any option to access clipboard in Gboard 🤔?
Galaxy M
I can use gboard's own clipboard but not the device clipboard
Anonymous
Not applicable
Galaxy M
My parents also use gboard in their phones. I checked but can't access to clipboard. There is only some options.
mHappiee
Expert Level 5
Galaxy M
Yeap, I'm also facing this problem...
.
Simple solution which I think (and use) is to switch between GBoard and Samsung Keyboard when you need Clipboard... 😬
Galaxy M
Now that's a pain. I'll report this to be fixed
mHappiee
Expert Level 5
Galaxy M
Thoda pain to h... But Clipboard kabhi kabhi use karte h ... So chalta h... 😬
0 Likes
hari120
Active Level 7
Galaxy M
Yes same issue
Nick95
Active Level 7
Galaxy M
That's because of samsung clipboard protection features about password etc(privacy related). Gboard can't and will not access samsung clipboard. So it's a feature not a bug.
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support