Another phone dead

[ndjf]

Today received April security patch update on m20, and as soon as I clicked on install now. It done the update and then, immediately dead.

Hopeless! Now, only my m30s is running other m21 and m20 are all died.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[kaleesh]

problem

[kaleesh]

not work