Original topic:

After the software update unable swipe down notification bar while using other

(Topic created on: a month ago)
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arun5555
Beginner Level 3
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Galaxy M
On my m32 .After the software update unable swipe down notification bar while using other apps .only i can swipe down it when I return to home screen . What is the issue dose anyone know it
4 Comments
Batmania
Active Level 4
Galaxy M
Use one hand operation+ in good lock.. Normally it won't work.
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arun5555
Beginner Level 3
Galaxy M
I turned on one hand operation+
Slide finger print sensor to notification pannel down thats work . thank you
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arun5555
Beginner Level 3
Galaxy M
There is a three finger screen shot was available before that's not available now.and screen recording option gone too
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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