Ramashraut123
Active Level 1
Options
Galaxy M
I have lost wifi calling system and continue heating problem in my Galaxy M30s. 
0 Likes
3 Comments
sanu2k
Active Level 7
Options
Galaxy M
really ?
0 Likes
Ramashraut123
Active Level 1
Options
Galaxy M
yaa really
0 Likes
cs_member9
Active Level 7
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "wi-fi" issue kindly follow the given below path and then try again:

1) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

2) navigate to open the phone app>>tap more options(three verticals dots), and then tap settings>>tap on wi-fi calling>>tap the switch to turn the feature on.

 

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

 

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes