Ads issue

[Deeepika]

Continuous ads during using mobile.

[sumitdala]

Unlike Chinese phone manufacturers, Samsung does not include advertisements on its phones. It's only because of some apps that you have installed. Uninstall them now, you won't get ads then.
If issue persists, then visit your nearest Samsung service center. Or if you can briefly share your issue here, like the screen recording of the apps in your app screen or a brief screenshot of apps, then I can help you out. But as of now, just delete those unnecessary apps that you don't need.
Or go to settings > device care > battery > background usage limits > deep sleep. Put unused apps into deep sleep.

Best wishes ❤😊

[iamkkronly]

https://r2.community.samsung.com/t5/My-Galaxy/Adguard-dns/td-p/18734284?src=ShareByUserCM

[iamkkronly]

If this helps, please accept it as a solution. Click the three dots on my reply and select 'Accept Solution.' Thanks!
Follow me more information.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Disable the Google ads:Path: Settings > Google > Ads > Opt out of ads personalization > Disable.

● Disable Google ads settings:Path: Tap on Ads by Google > Add settings > Disable Google ads settings.

● Enable pop-up blocker:Path: Internet browser > Settings > Advanced > Enable pop-up blocker.

● Contain ads function. Kindly check the Contain ads function while downloading any app from the Play Store. (If any application contains ads then it is mentioned under the name of that application while downloading from the Play Store).

● Samsung Account Privacy Settings. First things first, the best way to avoid ads on your Samsung Galaxy phone is by stopping them before they start. Samsung’s ads are all opt-in, so being vigilant during set-up can help you avoid them. You can find the opt-in for ads option in the setup of your Samsung account. The ‘use the customization service’ toggle will enable personalized promotions on Samsung apps. This won’t fully disable ads but will stop them from being personalized with your data.

● If you missed this option during set-up, you can still opt out of personalized ads by following these steps: Settings> Samsung Account> Security and privacy> Customisation Service> Customised ads and direct marketing to turn off.

● Block ads from Samsung Internet: Samsung Internet app> Tap on the 3 lines icon> Ad blockers> Download a suggested ad blocker> Now you are protected from ads.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password advice you to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support