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08-16-2020 05:40 PM in
Galaxy M- Mark as New
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08-16-2020 08:32 PM in
Galaxy MEven if it is from playstore the apps have no restriction to show ads.
Even Google themselves has said that they can't say all the apps in the play store are secure.
Please scan your device with both play protect and from device care.
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08-16-2020 08:38 PM in
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08-16-2020 09:33 PM in
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08-17-2020 12:31 AM in
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08-17-2020 11:52 AM in
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08-17-2020 04:02 PM (Last edited 08-17-2020 04:02 PM ) in
Galaxy M- Mark as New
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08-18-2020 07:34 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve this issue kindly follow the given below steps:
1. Check device cache:-Settings> Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.
2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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11-15-2020 07:25 PM in
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12-16-2020 09:15 PM in
Galaxy MCorrect! Happening with me as well.
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01-30-2021 05:13 PM in
Galaxy M