Original topic:

Adaptive brightness not working

(Topic created on: 03-30-2023 01:41 AM)
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m135g
Active Level 1
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Galaxy M
I just bought samsung galaxy m13 5g and its adaptive brightness not working. 
2 Comments
Dianahemes
Active Level 3
Galaxy M

To reset the adaptive brightness, you'll need to go to Settings > Apps and notifications > See all x apps > Device Health Service > Storage and cache > Clear storage > Reset adaptive brightness.

 

Regards,

Diana

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cs-member11
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

If you find that the display dims automatically and you'd like to increase the brightness, try deactivating the Adaptive brightness feature to control the screen brightness yourself.

1 Go to "Settings".

2 Tap "Display".

3 Tap the switch to deactivate "Adaptive brightness".

4 Slide the bar to the right to increase the screen brightness.

In case the issue still occurs. Please follow this path to register your concern in Samsung Members Application Open Samsung Members Application > Support> Tap on error report > Type your query > Send.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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