Original topic:

Adaptive Brightness not working properly in M51

(Topic created on: 11-03-2020 09:23 AM)
176 Views
ZoroR
Beginner Level 2
Options
Galaxy M
Adaptive Brightness in M51 not working properly, keeps flickering to low and high. Please fix.
6 Comments
Galaxy M
I am not facing this issue. Have you updated your device with latest update?
0 Likes
Techyboy
Active Level 4
Galaxy M
check if any Software update is available If yes then update it Or Switch Off and On The Adaptive Brightness Option or restart the device

still If its not working properly then Visit Customer care 🙃
0 Likes
Jithil
Active Level 3
Galaxy M
common issue. i too have the same. let's wait for the update
HarshM51
Active Level 1
Galaxy M
Yes i am also facing the same issue. Even there was update regarding the same but it had no effect. The problem is still the same.
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Brightness " issue kindly follow the given below steps:

1. Perform reset settings:-Settings >General management >Reset >Reset settings.

2. Reset the device:-Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

>>Tap on Settings>Tap on General Management>Tap on Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
iParadoxG
Beginner Level 4
Galaxy M
I don't want to reset the phone, do you really want us to reset our phone for a error that is widely present and of smaller magnitude. You are Samsung, patch us.
0 Likes