Original topic:

Adaptive Brightness having issue

(Topic created on: 07-31-2021 08:25 AM)
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Galaxy-M12
Active Level 1
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Galaxy M
Adaptive Brightness having issue. It's not working .not adjusting light as per the conditions. Have seen many posts about this in even in premium phones as well. 
Samsung ! 
Wakeup .it's serious issue if it in multiple phones .
7 Comments
Galaxy-M12
Active Level 1
Galaxy M
Please raise concern from your end too..
Galaxy-M12
Active Level 1
Galaxy M
My husband phone A52 also had same issue .he did factory reset .it's working but very slow . But Not as expected . I believe bug is there in the software
SGlover999
Active Level 5
Galaxy M
I also face this issue,
So I set brightness manually
Galaxy-M12
Active Level 1
Galaxy M
I am also doing it manually. But we have the sensor to do it. ! If do it manually doesn't make sense . They have to provide fix for it .. please raise a concern from your end too
SGlover999
Active Level 5
Galaxy M
Sure
I will try
Galaxy M
It will fixed in next software update
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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