Original topic:

About network issue in M30s

(Topic created on: 06-01-2020 01:47 PM)
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Sumitpatel
Active Level 7
Options
Galaxy M
Hey!! Are u using Vodafone idea user, so this is very bad news according to VIL galaxy M30s can not still support its LTE band 1: 2100 MHz. This is the main concern for Vodafone user this can be occurring poor internet speed in Vodafone. Samsung must solve this issue in the next update for its significance customers.
9 Comments
AMPK
Expert Level 3
Galaxy M
Have tried manual search of the frequency. Because 2100 is supported by M30S.
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Sumitpatel
Active Level 7
Galaxy M
how is it do ?
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AMPK
Expert Level 3
Galaxy M
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DarkClawX
Expert Level 2
Galaxy M
are u mad? who said this? Vodafone??? M30s supports 2100 bandwidth.
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Sumitpatel
Active Level 7
Galaxy M
Yes,i know bro but particularly Vodafone nerwork does not support.
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vipexjasoliya
Active Level 6
Galaxy M
but not support LTE advance (LTE+)
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Sumitpatel
Active Level 7
Galaxy M
True, this is main concern
vipexjasoliya
Active Level 6
Galaxy M
please all m30s user send feedback Samsung about support LTE+
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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