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03-04-2020 06:14 PM in
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03-05-2020 06:07 AM in
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03-06-2020 12:57 PM in
Galaxy MHi there,
Please follow the below mentioned steps to resolve the issue:
> Please ensure that auto restart option is turned off (Step: Settings >Device Care >More> Auto restart)
> Your device needs a minimum amount of storage space in order for its basic functions to run efficiently. If you do not have enough space, your device may restart. check the storage via (Settings>>device care>>Storage)
> Kindly remove the memory card from the device and check the issue
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Samsung Members Team
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03-07-2020 05:52 PM in
Galaxy M