Rijanlove10
Active Level 2
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Galaxy M

Since 3 days i am facing fast charging problem and now my charge connect and disconnect. My adapter working fine with other phone.  I dont know what to do.

3 Comments
shirshenduRudra
Active Level 2
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Galaxy M
To change you sub board
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Amandeep45858ggjfuig
Beginner Level 2
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Galaxy M
same problem
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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