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06-24-2020 10:31 PM in
Galaxy MSince 3 days i am facing fast charging problem and now my charge connect and disconnect. My adapter working fine with other phone. I dont know what to do.
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06-24-2020 10:37 PM in
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06-26-2020 11:33 AM in
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06-26-2020 06:19 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support