A reply to samsung error report

[Santosh27]

Refer the attachments to read.

My reply to samsung, And requesting samsung to resolve this..as soon as possible. 

I would have ignored it but we use jio savaan to set caller tunes and we want that in some cases,no doubt this app having so many bugs it self but no where its freezing any phone and restarts except in this device. 

[hari120]

Actually you should report the issue to jiosaavn team. Its not samsung fault

[Santosh27]

But the same thing not happening with samsung other phones...

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

I understand your situation but it is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select the more option> select installed app> click on read more. We sincerely regret the inconvenience. If you have any queries regarding apps developed by Samsung, I will be happy to help you.

Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

[Santosh27]

Today..I got may month security patch around 700mb in m53 5g..

And..now i am able to use jio savaan app without any freeze or restart..
Thanks samsung for listening us..

Please try to improve image optimization in camera..try to improve image details after click..